Press Information Bureau
Government of India
08-December-2016 17:34 IST
Resolving of old pension cases
Ministries/Departments of the Government sanction pension/family pension
as per Central Civil Services (Pension) Rules, 1972 and send pension
papers through Pay and Accounts Office and Central Pension Accounting
Office to the pension disbursing agency, which is generally a public
sector bank. This department monitors grievances of retiring
employees/pensioners through Centralised Pension Grievance Redress and
Monitoring System (CPENGRAMS). The department rigorously monitors the
grievances registered under CPENGRAMS. Various reports are generated and
examined on the cases of delay/ pendency/non-payment. There is no
grievance case, including that of lonely women, pending for over 10
years. There is no proposal under consideration for opening of Fast
Track Unit of pension to resolve old and pending cases.
This was stated by the Minister of State in the Ministry of Personnel,
Public Grievances and Pensions and Minister of State in the Prime
Minister’s Office Dr. Jitendra Singh in a written reply to a question by
Shri Anubhav Mohanty in the Rajya Sabha today.
