Proper Speed Post booking in CSI- POS
F. No. 01-01/2018-PD
Government of India
Ministry of Communications
Department of Posts (Parcel Directorate)
Marg Post Office Complex, Chanakyapuri,
New Delhi-110021
Dated: 27th May, 2022
To
All CPMsG/PMsG
All CPMsG/PMsG
Sub: Proper Booking of Speed Post consignments in CSI - POS.
This
is with reference to the Parcel Directorate letter of even number dated
18th July 2018 wherein definition of Speed Post Parcel was circulated
to the circles.
2.
Vide the above reference, Circles were requested to take necessary
steps to ensure correct booking and bagging of Speed Post Parcels. CSI /
CEPT has already made the necessary changes for booking of Speed Post
Parcel in the POS software for retail booking at counters and in BNPLs /
BPCs.
3.
Definition of Speed Post Parcel is once again reiterated for
circulation to each booking counter in Post offices / Buk Booking
Centers. An article will be categorized as Speed Post parcel if: -
(a)
The weight of the articles exceeds 500 grams. (b) The dimensions of the
article exceed 38cm*27cm*2cm (c) The customer declares the content of
the article as "Merchandize" even if the weight of the article is less
than 500 grams.
Merchandize
includes Apparel, Men & Women fashion accessories, Automotive, Baby
Care, Books & Stationery, Consumables /FMCG, Covid 19 Essentials,
Electronic Items, House Hold Items Sport Equipment's, Decorative Items,
Medicines, Jewelry items etc.
4.
During the visits of Parcel Hubs, Booking Counters, BNPLs it has been
observed that in many cases counter / booking staff are not aware about
the clear definition of Speed Post Parcel and therefore merchandize
items of less than 500 grams are not being booked as Speed Post Parcel
as a result the booked consignments are not being handled in the
appropriate office i.e Parcel Hub & NDC).
5.
As mentioned in para 2 above, necessary fields for selecting
"Merchandize" or putting the dimensions (L,B,H) of the Speed Post
articles at the time of booking are already available in POS both in
case of retail booking at booking counters in Post Offices / RMS Office.
In case of Bulk Boking, Bulk customers may be requested to mention the
dimension / Content Type "M" in case of merchandize items in the
relevant column concerned of the bulk upload template being used in
BNPLs/ BPCs. Duly filled sample template along with screen shot of PoS
screen is also enclosed for reference. In casethe bulk customer has not
provided content type in the excel file, BNPL booking staff may type "M"
in the content type column against each entry and then upload the file
in Pos.
6.
Mentioning the correct dimension of the articles in excel template by
the customers will not only ensure correct booking but will help in
automatic calculation of volumetric weight. This will help the field
units to collect more parcel revenue.
7.
It is therefore requested to disseminate the correct definition of
Speed Post Parcel up to the end-user i.e., Booking staff at Post Office
counters / BNPLs by holding a small workshop through V.C at Divisional
level so that the correct booking of Speed Post Parcels may be ensured.
Action taken report in this regard may be shared with Parcel Directorate
by 15.06.2022.
Enclosure: As Above
(Ajay Kumar Roy)
Chief General Manager
Copy to:
1.
General Manager CEPT, Bengaluru, with request to upload the
instructions on India Post Website under Employee Corner / Orders /
Circulars of Parcel Directorate
2. DDG Mail (Operations) - For information.