GOVERNMENT OF INDIA
MINISTRY OF FINANCE
DEPARTMENT OF EXPENDITURE
CENTRAL PENSION
ACCOUNTING OFFICE
TRIKOOT-II, BHIKAJI CAMA
PLACE,
NEW DELHI-110066
CPAO/Tech/Bank Performance/2014-15/511-581,
23.09.2014
OFFICE MEMORANDUM
Sub: Manner of disposal of PPO – death of the pensioner
with no claimant authorized for family pension in the same PPO
The Central Pension Accounting Office is a nodal agency for
administering the Scheme for pension disbursement through public sector banks.
It is in continuous process of streamlining and simplifying the pension
delivery to the utmost satisfaction of Pensioner’s/ family pensioner’s comfort
and convenience. The disbursement of family pension to the “family pensioner
other than spouse” like widowed/divorced daughter is one of those areas in
which a lot of efforts have been put in to simply and make them effective and
efficient.
But it has been observed that a number of court cases and legal cases
received in CPAO are mainly related to delay in the commencement of family
pension to the family pensioner other than a spouse and arisen due to
negligence on the part of the banks in returning the disbursers’ and the
pensioners’ half of the PPO to CPAO if there is no family pensioner stands to
be authorized through the same PPO.
In this context, Para 23.3 of “Scheme for Payment of Pensions to
Central Government Civil Pensioners through Authorized Banks” provides the
manner of disposal of PPOs wherein no claimant exists after the death of
pensioner/family pensioner with the stipulation that the disburser’s portion as
well as pensioner’s portion of the PPO is to be returned to CPAO for updation
of its record and onward transmission to the PAD/AG who had issued the PPO for
similar action and record.
The non-compliance of these instructions by the banks is
resulting increase in receipt of number of court cases and legal cases in CPAO,
non-updation of CPAO’s and PAO’s relevant record, delay in authorization of
family pension to the eligible family members for whom a new PPO is to be
issued, causing hardship to the claimants, points raised by the Pensioners’
Welfare Associations from different platforms including SCOVA meetings.
The Para 6.3.1 of the CPPC Guidelines also stressed upon the
strict adherence to the codal provisions of “Scheme Booklet”, CCS[Pension]
Rules, Orders, Guidelines on Pension issued by Government of India/Reserve Bank
of India from time to time.
Non-compliance of codal provisions by the banks is a very
serious lapse on their part. Therefore, it is imperative to instruct the Heads
of CPPC of all the banks/ Heads of Govt. Business Divisions to take a stock of
these cases and send a Review Report within seven days from the receipt of this
Office Memorandum followed by returning of both the halves of all such PPOs
wherein pensioner/spouse has died and no claimant for family pension has been
authorized in the PPO. The matter may be taken
on priority as it is under review at the higher level.
This issues with the approval of Chief Controller [Pensions].
The Hindi version will follow.
(M.M. Kaushik)
Asstt. Controller of
Accounts
Source: www.cpao.nic.in
