Tuesday, June 14, 2016

Procedure to Inquire teller cash balance of Sub office tellers in HO in DOP Finacle


  • As we all know to prevent Frauds in DOP Finacle Directorate instructed several precautionary measures vide Memo NO.25-11/2016-FS-CBS Dated 10.06.2016
  • The serial number 13 in the memo may be read as following.
  • " Teller Cash Account of each Single/ Double handed SO should be checked at HO by a designated PA to ensure that balance has been made as 0."

Many of us will get the doubt how to know the teller ids of sub offices ?

In order to inquire the teller cash balance of the sub offices teller ids follow the below procedure as mentioned.

Step by Step Procedure

  • Invoke the menu HACLINQ then the system will show the below screen as shown
  • Then click the searcher beside the account id Column as shown
  • Then the system will show the below screen as mentioned 
  • In the scheme code column enter the field as CASH and remove the SOL id of HO and enter the SO SOL ID as shown in the below figure

  • Then Finally click on submit then the system will show list of teller ids linked with that SOL(Sub office which is entered) as shown in the below figure
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  • Then select the each and every teller id to view the final cash balance as shown 
  • By clicking on the teller id then the system will show below screen as shown
  • Click on Ok and then finally click on GO to view the teller balance as shown
  • From the above it is clear the final cash balance of the teller account is 0(zero).
Note:- This process should be done in all HO's as per the order and also for all the teller ids of all the SO's under HO.