F,No.104/76/2011-AVD-I
Government of India
Ministry of
Personnel, Public Grievances & Pensions
Department of
Personnel & Training
New
Delhi, dated the 08th October, 2018
OFFICE MEMORANDUM
Subject:
Guidelines regarding handling of complaints in Ministries/Departments.
The
undersigned is directed to say that instructions regarding dealing with
anonymous and pseudonymous complaints were issued vide this Department's Office Memorandum of even number dated 18.10.2013
prescribing that no action is required to be taken on anonymous complaints,
irrespective of the nature of the allegations and that such complaints need to
be simply filed. Subsequently, the said Office Memorandum has been clarified
vide Office Memorandums of even number dated 18.06.2014 and 31.03.2015. In this
regard, the Central Vigilance Commission's Circular No.07/11/2014 dated
25.11.2014 may also be referred to. A copy each of the DOP&T's aforesaid
Office Memorandums and CVC's Circular are enclosed herewith.
2.
The instructions contained therein are reiterated and all
Ministries/Departments are requested to follow the same while handling
complaints received in their respective Ministry/Department.
Encl:
as above.
K.C Raju
Under Secretary to the
Government of India
