The
following are the solution to the common issues raised by the DDOs in
Jeevan Pramaan updation. This may be brought to the notice of all
concerned.
1.
While uploading the data through bulk upload, please ensure that the
following date format is used *Date format : ‘YYYY-MM-DD* to avoid
errors.
2. Please note that only Hyphen ‘–‘ is to be used while uploading data.
3. For ‘Aadhaar not updated’ cases, please maintain the Aadhaar number validity as 31-12-9999 then upload again.
4.
For ‘duplicate aadhaar error’ cases, Please find the pensioner IDs
based on aadhaar number and delimit the aadhaar number from the
inappropriate ID if it is within the same Division. Else please raise a
SD ticket.
5.
For ‘duplicate aadhaar error’ cases wherein same pensioner is drawing
family pension and service pension, it is advised that the case has to
be handled manually, i.e. necessary entries have to be posted in IT9090
and the 'tick' mark in IT0003 to be removed after satisfying that the
case is genuine in all aspects. It is further reiterated that it is the
responsibility of the DDO to ensure and record the submission of the
‘life-certificate’ of the pensioner concerned and process the case,
thereafter.
Regards,
CEPT - HRMS
Chennai 600002
