Standard Remarks

(As per PO ORDER –MO/01/2024 dated 16.12.2024) 

Sl.

Standard Remarks 

Scenarios where Standard Remark to be used.

Final Disposal of the Article

1

Refused

Addressee is present but declines to accept the article for any reason.

Returned to sender

2

Addressee not

found 

Address is located, but the addressee is not available at the address in case of addressee specific delivery.

Kept in deposit for 7 days and if nobody

claims, returned to sender

3

Addressee left without instructions 

Addressee is known to have left without leaving forwarding instructions.

Returned to

sender

 

4

Premises Locked

When multiple attempts are made, but the premises are consistently found closed.

5

Insufficient

Address 

Address is incomplete or inadequate to locate the recipient despite best efforts.

6

Unclaimed 

Delivery attempt made and notice/intimation served, but item not collected within prescribed time.

7

Deceased 

Addressee has passed away.

Return to sender 

8

Redirected

Item forwarded to a new address based on addressee's written instructions.

Redirected on the same day

9

Missent

Item is received missent. 

Item will be redirected to correct address/Post

office for further delivery

10

No Such Person 

No such person is residing at the address mentioned on the article

Returned to sender

11

Damage

Shall be dealt as per the prescribed procedure to deal such damaged articles.

12

Beat change

Item intended for some other beat but wrongly invoiced to some other beat. 

To be invoiced to correct beat

13

Poste Restante

Poste Restante (C/o Postmaster) item will be kept with the Postmaster for 15 days and if not claimed, it will be returned to sender

14

Others 

Any remarks which are not covered in Sl 1 to 14.

Suitable action will be taken