New Rules for Cancellation and Refund of Railway Tickets
Under normal circumstances no refund is granted on confirmed, RAC and Waitlisted tickets after the departure of the train.
With effect from 12.11.2015, certain provisions of Railway Passengers
(Cancellation of tickets and refund of fare) Rules have been amended and
comprehensive Railway Passengers (Cancellation of tickets and refund of
fare) Rules 2015 have been notified through Gazette Notification G.S.R.
836(E). dated 04.11.2015.
Important changes made in Railway Passengers (Cancellation of tickets and refund of fare) Rules are as under:-
Refund on cancellation of unused confirmed tickets:
(i) If confirmed ticket is presented for cancellation upto 48 hours
before the scheduled departure of the train, per passenger minimum
cancellation charge is levied
. (ii). If confirmed ticket is presented for cancellation between 48
hours and upto 12 hours before the scheduled departure of the train, 25%
cancellation charges is levied subject to minimum flat cancellation
charge.
(iii) If confirmed ticket is presented for cancellation between 12 hours
and upto 4 hours before the scheduled departure of the train
irrespective of distance, 50% cancellation charge is levied subject to
minimum flat cancellation charge.
(iv). Refund on confirmed ticket is granted only upto 4 hours before the scheduled departure of the train.
(B). Refund on cancellation of unused RAC/Wait-listed tickets/Partially confirmed tickets:-
(i). When RAC/Waitlisted ticket/Partially confirmed tickets is presented
for cancellation, the refund of fare minus clerkage charge is made upto
30 minutes before the scheduled departure of the train.
Certain provisions of Railway Passengers (Cancellation of tickets and
refund of fare) Rules have been amended to check bogus claims, to
facilitate provision of Mobile ticketing as well as paperless ticketing,
discourage last minute cancellation resulting in seats/berths going
vacant etc. The amendment in refund rules became necessary to adapt to
changes/developments in the ticketing systems.
Further, reservation charts are being prepared at least 4 hours in
advance, which facilitates purchase of available berths till 30 minutes
before departure of the train.
No cancellation charge or clerkage charges is levied and full fare is
refunded to all passengers holding confirmed, RAC and Wait-listed
tickets if the journey is not undertaken due to late running of the
train by more than three hours of scheduled departure of the train from
the journey commencing station, subject to the condition that the ticket
is surrendered prior to the actual departure of the train
This information was given by the Minister of State for Railways Shri
Manoj Sinha in a written reply to a question in Rajya Sabha on
11.12.2015.
Source: PIB News
