Department
of Posts and BSNL Sign Strategic MoU for SIM Sales and Mobile Recharge Services
प्रविष्टि
तिथि: 17 SEP 2025 7:48PM by PIB Delhi
The
Department of Posts (DoP), under the Ministry of Communications, Government of
India, and Bharat Sanchar Nigam Limited (BSNL) have signed a Memorandum of
Understanding (MoU) on September 17, 2025, in New Delhi to expand BSNL’s mobile
connectivity reach across India.
The
MoU was formally signed by Ms. Manisha Bansal Badal, General Manager (Citizen
Centric Services & RB), on behalf of Department of Posts and Shri. Deepak
Garg, Principal General Manager (Sales and Marketing-Consumer Mobility), BSNL.
Under
this agreement, DoP will leverage its unparalleled postal network of over 1.65
lakh Post Offices for sale of BSNL SIM cards and mobile recharge services
across the country. The vast reach of India Post, which touches almost every
village and town in India, will serve as a powerful last-mile channel for BSNL
to enhance its presence in both urban and rural geographies.Business
development services
This
initiative aims to make BSNL's telecom services more accessible and affordable,
particularly for citizens in the remotest parts of the country who often
struggle with limited connectivity. By enabling Post Offices as service points,
the partnership seeks to bridge the digital divide, empower rural households
with mobile services, and advance the broader goals of Digital India, financial
inclusion, and socio-economic development. The proof of concept was implemented
in Assam, where it has already shown significant success, demonstrating its
potential as a scalable model for nationwide rollout.
Through
this collaboration, post offices will act as Points of Sale (PoS) for BSNL,
Mobile SIM sale and for mobile recharges. BSNL will provide SIM stock and
training, while DoP will onboard new customers for BSNL and facilitate
transactions in a standardized and secure manner.
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ECS
mandate services
Ms.
Manisha Bansal Badal, General Manager (Citizen Centric Services & RB),
Department of Posts, stated, “This partnership combines the trusted reach of
India Post with the telecom expertise of BSNL to deliver affordable and
accessible connectivity to every citizen.”
Shri.
Deepak Garg, Principal General Manager (Sales and Marketing-Consumer Mobility),
BSNL, added, “Through this collaboration, BSNL services will be available at
every nook and corner of the country, enabling citizens—particularly in rural
and underserved areas—to access mobile services conveniently at their nearest
Post Office.”
The
agreement, effective for one year from 17.09.2025 and may be renewed
subsequently. Both parties will jointly ensure robust monitoring, monthly
reconciliation, and strict adherence to cybersecurity and data privacy
standards. By combining BSNL’s telecom infrastructure with India Post’s
nationwide presence, this initiative sets a new benchmark in public sector
synergy for citizen-centric service delivery.
Signing
of MoU by Ms. Manisha Bansal Badal, General Manager (Citizen Centric Services
& RB), Department of Posts and Shri. Deepak Garg, Principal General Manager
(Sales and Marketing-Consumer Mobility), BSNL at New Delhi
