Introduction
India Post is implementing the McCamish application to manage its Insurance business.It includes Postal Life Insurance (PLI) and Rural Postal Life Insurance (RPLI)
It lists all the roles at India Post related to their Life Insurance.
It describes high level workflow at PO, CPC and the Director’s Office.
Post
implementation of the application, users will be exposed to new
processes and procedures for performing their day-to-day activities
India Post – Program Goals
The India Post program aims to achieve the following:
Wider reach to the Indian population through more customer interaction channels
Better customer service
Growth through new lines of business
IT enablement of business processes and support functions
PLI and RPLI as a part of FSI
Financial Services Integration (FSI) is an important part of the India Post program and includes following elements:
Banking - The Core Banking System (CBS) is integrated with the help of the Finacle platform.
Insurance - The PLI and RPLI services are integrated with the help of the McCamish application
Features of the Application
Product Setup
Lead Management & Agent Portal
Medical Underwriting & Reinsurance System
Availability of insurance application on Customer Portal, RICT, Mobile
Cash, Cheque, Credit/Debit Card, Electronic Fund Transfer (EFT) as mode of premium payment
Effective Agency Management through Goal Setting & monitoring of agents
Customized Report Generation
Alerts generation through system for various transactions
Integration with Enterprise Content Management System (ECMS) for scanning and storage of documents as soft copies
Benefits of the Application
Friendlier Application Interface
Better Customer Service
Higher Operational Efficiency
Greater Regulatory Compliance
Easier Agent Management
Faster Decision Making
Life Insurance Policy Life Cycle
Setup (Product, Agents, Doctors)
Campaigns & Generating Prospects
Insurance Distribution
Proposal entry
Initial Premium
Medical Underwriting
Reinsurance
Issuing Policy
Renewal Premium
Financial (Loans, Surrender, Top-up)
Nomination Change)
Claims (Death, Maturity and Survival)
Payments/Refund/Recoveries
Accounts
Reports
Campaigns & Generating Prospects
Insurance Distribution
Proposal entry
Initial Premium
Medical Underwriting
Reinsurance
Issuing Policy
Renewal Premium
Financial (Loans, Surrender, Top-up)
Nomination Change)
Claims (Death, Maturity and Survival)
Payments/Refund/Recoveries
Accounts
Reports
< !--[if !supportLists]-->
