No.22-7/2012-DA
Government of India
Ministry of Communications & LT
Department of Post
Dak Bhawan, Sansad Marg.
New Delhi-110001
Dated:10.05.2013.
To
All Chief Postmaster General
This is regarding returned foreign parcel which remain unclaimed by both the addressee as well as the sender.
In
most cases of retumed foreign parcels, senders are tourists from
foreign countries who book parcels showing the address of their
temporary place of stay such as hotel etc. as the sender's address. Such
parcels cannot be delivered on return and Returned Postage Due Charges
(RPD Charges) cannot be recovered due to non availability of the tourist
at the given address. The Department has to bear the RPD Charges.
In
view of the situation, it is suggested to kindly consult UPU Parcel
Post Manual where as per articles RC 139 & RC 123, the undelivered
or unclaimed parcel shall be dealt with in accordance with the
instructions given by the sender. The sender can give non delivery
instructions by duly filling CP71 (dispatch note) or CP72 (address
label). The exhibits of both CP71 dispatch note and CP72 address label
are enclosed for perusal and further guidance
it
is requested that necessary steps be taken in this regard and suitable
instructions given to the booking staff. It shall be the sole
responsibility of the booking staff to ensure that non delivery
instructions are filled by the sender and Return Postage Due Charges
should be recovered from the delinquent
[S.C.Barma) Dy.Director General (R&GB)
